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Frequently Asked Questions

Find answers to common questions about Mapsnap. Can't find what you're looking for? Contact us

Getting Started

Simply enter any address or location in the search box, upload an image or use our location finder. Then choose your preferred art style, weather, and time of day settings. Click "Generate" and our AI will transform your map into stunning artwork within seconds.

Features & Tools

Pricing & Billing

Technical Questions

Gallery & Sharing

Account & Privacy

Still Have Questions?

Our support team is always happy to help. Get in touch and we'll respond within 24 hours.

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Frequently Asked Questions

Getting Started

How do I create my first artwork?

Do I need to create an account?

How many free generations do I get?

What image formats can I upload?

Features & Tools

What art styles are available?

Can I edit my generated artwork?

How does the batch processing work?

What resolution can I export?

Pricing & Billing

What payment methods do you accept?

Can I cancel my subscription anytime?

Is there a refund policy?

What happens when I downgrade?

Do you offer student or educational discounts?

Technical Questions

Which browsers are supported?

Does it work on mobile devices?

How long does generation take?

Is there an API available?

Where is my data stored?

Gallery & Sharing

How do I publish to the public gallery?

Can I delete my gallery posts?

How do I download my artwork?

Can I use generated images commercially?

Account & Privacy

Is my data safe and private?

How do I delete my account?

Can I export all my data?

Do you use my images for training AI?

Still Have Questions?